Privacy Policy

Last updated: September 25, 2026

Nuvessa Essentials LLC ("we," "our," or "us") respects your privacy. This policy explains what personal information we collect when you visit our website or place an order, how we use it, who we share it with, and the rights you have over your information.

1. Who we are

Nuvessa Essentials LLC
A Wyoming limited liability company
8406 Sevigny Dr, Fort Myers, FL 33917
Email: NuvessaEssentialsLLC@outlook.com
Phone: 321-404-7347

For the purposes of the EU/UK General Data Protection Regulation (GDPR), we are the data controller of personal information collected through this website.

2. Information we collect

Information you give us

• Order details: name, email, phone number, billing and shipping address, and order contents.
• Communications: messages you send through the contact form, email, or phone.
• Marketing preferences: your subscription status and communication preferences.

Information collected automatically

• Device and usage data: IP address, browser type, pages viewed, referring URL, and time on site.
• Cookies and similar technologies: see our Cookie Policy.

Information collected by our payment processors

When you make a payment, our payment processors (Stripe and Square) collect:

• Your name, email, billing address, and phone number.
• Card details (card number, expiration date, and security code).
• Transaction data — including declined or failed payment attempts, IP address, device fingerprint, and browser signals — used for fraud detection and prevention.

We never see or store your full card number. All card data is captured directly by Stripe or Square on their PCI-DSS compliant infrastructure.

Incomplete checkout data

If you begin checkout but do not complete a purchase, our payment processors may still collect and retain the information you entered (such as name, email, and cart contents) for fraud prevention and to help you complete your order later.

3. How we use your information

• To process and fulfill your order, including shipping and delivery.
• To send order confirmations, receipts, shipping updates, and support replies.
• To respond to your questions and support requests.
• To prevent fraud, unauthorized transactions, and abuse.
• To comply with legal, tax, and accounting obligations.
• To send marketing emails — only if you have opted in.

4. Legal bases for processing (GDPR)

• Contract: to fulfill your order and provide support.
• Legitimate interests: fraud prevention, site security, and service improvement.
• Consent: marketing emails and non-essential cookies.
• Legal obligation: tax, accounting, and consumer-protection laws.

5. Who we share your information with

• Stripe, Inc. — payment processing. Stripe's privacy policy: stripe.com/privacy.
• Square, Inc. (Block, Inc.) — payment processing. Square's privacy policy: squareup.com/legal/general/privacy.
• Shipping carriers (USPS, UPS, FedEx, or similar) — to deliver your order.
• Email and hosting providers — to send transactional emails and operate the site.
• Law enforcement or regulators — when required by law or to protect our rights and the safety of others.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

6. Data retention

• Order and transaction records: retained for at least 7 years to satisfy tax, accounting, and fraud-prevention requirements — even if you later request deletion.
• Contact form submissions: retained up to 2 years.
• Marketing preferences: retained until you unsubscribe, plus a suppression record.

Our payment processors retain transaction data under their own schedules for regulatory and fraud-prevention purposes.

7. International data transfers

We are based in the United States, and information collected through this site is processed in the US. If you are in the EU, UK, or another region with data-transfer restrictions, note that our payment processors (Stripe and Square) may transfer and process data in the United States and India. Where required, transfers rely on Standard Contractual Clauses or another lawful mechanism; Stripe's and Square's compliance frameworks and Data Processing Addenda are available on their websites.

8. Cookies and tracking

We use a small number of cookies and browser-storage technologies to run the site and remember your preferences, including cookies set by Stripe and Square for fraud detection and payment autofill. See our Cookie Policy.

9. Your rights

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Delete your personal information, subject to our legal retention obligations.
• Port your information to another provider.
• Object to or restrict certain processing, including direct marketing.
• Withdraw consent at any time for consent-based processing.
• Opt out of marketing and any data sharing for advertising.
• Lodge a complaint with your data-protection authority (EU/UK) or state attorney general (US).

To exercise any of these rights, email NuvessaEssentialsLLC@outlook.com with "Privacy Request" in the subject line. We respond within 30 days.

10. Marketing and opt-out

We only send marketing emails to people who have opted in, and you can unsubscribe at any time. We will never add you to a marketing list simply because you started a checkout or made a purchase — transactional emails are separate and are part of fulfilling your order.

11. Security

We use industry-standard security including TLS/HTTPS encryption for all traffic and access controls on our systems. Payment card data is processed exclusively by Stripe and Square on PCI-DSS Level 1 certified infrastructure. We do not store card numbers, expiration dates, or CVV codes on our servers.

12. Children's privacy

Our site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

13. Changes to this policy

We may update this policy from time to time. We will change the "Last updated" date above, and communicate material changes by email to affected customers.

14. Contact

Nuvessa Essentials LLC
8406 Sevigny Dr, Fort Myers, FL 33917
NuvessaEssentialsLLC@outlook.com
321-404-7347